Effective Date: February 15, 2025
1. Introduction
Welcome to The Source. We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.
2. Information We Collect
We may collect personal information directly from you when you:
- Visit our website
- Place an order
- Subscribe to our newsletter
- Contact our customer service
The types of personal information we collect may include:
- Name
- Contact details (email address, phone number)
- Billing and shipping addresses
- Payment information
- Browsing behavior on our website
3. Use of Personal Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your orders or inquiries
- Send you promotional materials, if you have consented
- Improve our website and services
- Comply with legal obligations
4. Sharing of Personal Information
We do not sell your personal information. However, we may share your data with third parties to facilitate our services, such as:
- Payment processors
- Shipping companies
- Marketing service providers
These third parties are obligated to protect your information and use it only for the purposes we specify.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct or update your data
- Withdraw consent for processing
- Object to the processing of your data
To exercise these rights, please contact us at [insert contact email].
7. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Source
Email: [insert contact email]
Phone: [insert contact number]
Address: [insert physical address]